Anybody can sell a person timeshare, but to sell it in 90 minutes, to total strangers who swore they wouldn’t buy anything, takes skill. These sales skills are learned daily by professionals in resorts around the world. But common mistakes made by these same professionals inhibit them from moving their customers forward with a “today” decision.
The Biggest Mistakes Salespeople Make, Part 2 addresses critical mistakes in the following areas:
First impressions
Use (or misuse) of key words, actions and body language
Linking Discovery information to your features and benefits
Trial closing, and
Turning to a manager.
In a powerful and dramatic segment of the course, participants discover the skills they need to successfully manage their emotional state, enabling them to truly manage the emotional state of their clients.